Our Policy

We understand that travel plans can change unexpectedly, which is why we offer free cancellation up to 24 hours before the start date for all airport transfers, luxury chauffeur bookings, and day hire tours. This allows our valued customers the flexibility they need to adjust their itineraries without any additional charges.

However, please note that once the 24-hour mark is reached from the start of your journey, we are unable to provide free cancellation. This is because our dedicated team of chauffeurs and staff have already made the necessary arrangements and preparations to ensure a seamless experience for you.

We strive to provide the highest level of service and convenience to our customers, and we appreciate your understanding in this matter. Should you need to make any changes or cancel your booking within the 24-hour window, please contact our customer support team, and they will assist you with any available options.

For long-distance journeys, we kindly request that you carefully consider your travel plans before confirming your booking, as once the journey commences, free cancellation is not possible. This is due to the extensive planning and coordination required for these trips, ensuring your comfort and safety throughout the entire journey.

At Luxury Chauffeurs, we prioritize customer satisfaction and aim to exceed your expectations with our exceptional service. We hope that our flexible cancellation policy and range of services cater to your travel needs, providing you with a stress-free and enjoyable experience.

Thank you for choosing Luxury Chauffeurs, and we look forward to serving you soon.